Sergio-Sorrentino-Fotografie_Tuscany_113

FAQ

Do you offer framing?

Yes we do!
You can choose your frame finishing directly in the product options.

Frames are sized according to the following chart:

6x8" print = 10x12" frame

8x10.5" print = 12x14.5" frame

12x16" print = 16x20" frame

16x20" print = 20x24" frame

30x40" print = 34x44" frame

Custom sizing is available for both prints and frames.

Send a mail to info@sergiosorrentinofotografie.com and we will do our best to accommodate your request.

Are the prints signed?

Yes, all the prints are signed and edition numbered in the back side.

Each print comes with a Certificate of Authenticity and it is produced in a limited edition set of 100 per size. Once all the editions are sold no more copies will be printed.

What is the returning policy

As printed products are custom made, all sales are final.

We have a non-returnable and non-refundable policy. However, if you received the wrong order or your order was damaged in transit, please contact us directly at info@sergiosorrentinofotografie.com

What are the turnaround times?

All prints are made in 10 business days upon receipt of the order.

Additional 10 days of turnaround are required for framed versions.

 

As soon as your order is ready for shipment, you will be provided with the tracking code for the shipment to the email address indicated in the order.
The delivery time of the shipment varies from country to country and depends on the courier in charge. The couriers used for shipping are FedEx and UPS.

 

Do you offer gift certificates?

Yes, you can buy a gift card sending a request to info@sergiosorrentinofotografie.com

The code provided can be directly used at the checkout.

You can customize the gift card with a personal message.

Are the prices including taxes?

Yes, the prices you see in the website are including taxes and VAT.

 

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